Archive for December, 2008

Restaurant Service: Warm vs. Cool

Welcome back!I just finished reading a piece by our town’s major restaurant critic. There was one paragraph that I found disturbing…

“I’ve been to this oldie a number of times over the years to mixed results, but I’m happy to say this was our best visit yet. The service was a bit unnecessarily gruff and cool, [...]


Marketing Your Chef

It’s one of the great mysteries of restaurant life. An owner seeks a highly qualified chef to take the restaurant to the next level. The owner pays the chef a boatload of money, and not unexpectedly, the restaurant is better than ever. The place even has the potential to go way beyond the next level. [...]